Return / Exchange | Refund / Cancellation Policy
We do maximum checks to deliver the right product ordered by you. But we still understand that, there are chances that you might not like the product completely.
We have 7 days return and exchange policy at She Trendz. You have an option to return and exchange items purchased from www.shetrendz.in for any reason within 7 days of receipt of the item.
IMPORTANT NOTE FOR A VALID RETURN AND EXCHANGE
1. All product tags intact and in their original packaging.
2. Product must be unused.
3. Products must be in an unwashed and in undamaged condition.
Returns and exchange are done free of cost if wrong products (incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. After receiving back the returned product, we will do a quality check of the product at our end. If the picked-up product does not pass the quality check, we will not refund / exchange the product. In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
Note: One time reverse pick-up would be done against an order.
ITEMS THAT CANNOT BE RETURNED / EXCHANGED
Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns / exchanges on the below items
- Lingerie Wear (Bras / Panty / Camisole)
- Babydoll Category Night Wear
We have 7 days exchange policy, if you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item. However, all exchanges are subject to stock availability based on the website status.
UNDER EXCHANGE POLICY
1. Only size exchanges are allowed.
2. Items can be exchanged for a similar size or a different product.
3. Any variation in prices due to size differences would be settled accordingly.
Customers can cancel the order before it is shipped. Please call us at 9791072592 to make the cancellation. Any amount paid will be credited into the same payment mode using which the payment was made.